![]() ![]() Needless to say, I've been through this process at nauseum and all in 2-3 months time. and those are the people training the CSRs to give these simple generic answers as if every end user is clueless. So the people who have the answers and ability to fix the situation don't have to deal with the aggravated customer who feels like he/she's getting worked over/bs'd. ![]() It's so frustrating and I feel bad for the CSRs they have taking these calls as they aren't able to tell you anything of real value or anything to really resolve the issue as that's set up that way on purpose. Just the system, no big deal considering your business has to do with moving, managing funds online (through ur system). That's cool - who cares about reliability or convenience. Oh yeah -no problem, just ur system with problems. Usually one blames the other (as has been happening for the past 24 hrs) or MasterCard blames their "system" and it "should be resolved within the next day or two". Always same 3-4 respond sea, but never anything definitive or any specific instructions on how to resolve the issues. This is always an issue with the MasterCard and always issue with anything having to do with moving money out of Paypalacct to MasterCard. It is PayPal employees who have created this problem. ![]() And don't waste our time with your worthless replies. And we haven't tried that contact info 10 times either. And we haven't call the Contact numbers provided on both websites 10 times. We have called the number on our cards 10 times. none of us have tried either of those things 8-10 times. Perhaps it'll work on that.Ī "sprinkling of reports of this occuring" ? Are you kidding me? And you ask if we've tried calling the service number on back of the card or the contact info you provided. Have you tried calling the service number on back of the card? Or even through this contact info?Īlso there is PayPal Prepaid mobile app. There has been a sprinkling of reports of this occurring. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |